AI Chatbots

AI Chatbots

Chatbots are deployed to make user experience more personalized using AI to have intelligent meaningful conversations to answer customers inquiries and perform transactions.

Chatbot is a computer program designed to have a conversation with human beings over the internet. These chatbots are deployed to make user experience more personalized. Chatbots are built using AI to have intelligent meaningful conversations to answer customers inquiries and perform transactions.

Our Customer Service Chatbot is designed to serve customers from multiple industries with different languages. It can be used for the Banking, Telecom, Healthcare, FMCG, Government and Aviation industries in both ENGLISH and ARABIC languages.

AI Chatbot Facts

  • Chatbot inquiry saves more than 4 minutes in comparison to traditional call centers. So the virtual assistant plays an important role.
  • According to a report released by Juniper, chatbots will be responsible for over $8 billion per annum of cost savings by 2022
  • IBM, Microsoft, Apple, Amazon and other giants are investing heavily in virtual assistance platforms to accelerate digital transformation
Organizations utilize big data and analytics to differentiate between customers and the way they deal with those customers. CHATBOT also does that.
Smart Interactions
More than 30% of the customer inquiries information-based which can be answered without human intervention.
No Waiting Time
Waiting Time Is Eliminated. The chances of losing a customer is instantly reduced by replying through a responsive chatbot.
Loyalty & Satisfaction
Unsatisfied Customers Do Not Return to the Brand. An automated chatbot lets customers know that their complaint or inquiry has been received, and this can go a long way towards gaining a customer’s goodwill.